The Ninth Stage

After the key

The build stages end at handover — our responsibility does not. If something in our work fell short, was delayed, or simply did not satisfy you, open a report here. It reaches us instantly with a tracking number, and it closes only when you say it is closed.

We respond within 24 working hours

A tracking number for follow-up

Closed only with your approval

Who you are

So we can reach you with the answer

Name *

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Contact number *

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City optional

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How should we reply? optional

WhatsAppPhone call

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What happened

Classify it so it reaches the right person

Report type *

Workmanship qualityDelivery delayFurniture or productConduct and serviceInvoices and paymentsWarranty and after-handoverOther

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Urgency optional

NormalUrgentBlocking work or living

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When did it happen? optional

Within a weekWithin a monthMore than a month agoStill ongoing

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Project or invoice number optional

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The details

The clearer the picture, the faster the fix

Describe what happened *

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What resolution do you expect? optional

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Supporting photos optional

Add imagesUp to 5 images · images only

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Urgent? Call us directly — the phone is faster than the form. Call now

We received your report

Report number —

Keep this number. An Arc follow-up officer will contact you within 24 working hours, and the report will not be closed until you confirm the matter is settled.

Follow up on WhatsApp Back to home

Arc

Design · Construction · Finishing · Décor · Furniture · Riyadh

Home Services Turnkey Design Catalogs Our Work Orbit 360 Contact File a complaint

0547905390

Riyadh · Al Andalus District · Khalid ibn Al Walid Street

Arc Sadu Est. · Unified No. 7040115920